All orders are dispatched within 1-2 business days, however please allow a couple of extra days over busy periods like launch days & sales. This excludes weekends and public holidays.
All orders are shipped through Australia Post with delivery options as follows:
⁃ Express shipping within Australia (1-3 business days)
⁃ Standard shipping within Australia (2-5 business days)
-International express shipping (3-10 business days)
⁃ International Standard shipping (6-21 business days)
All times listed above are estimates. If you are experiencing delays please contact Australia post as this is outside of our control.
Please ensure all shipping information is correct before submitting your order. If done incorrectly please contact us immediately and we will do our best to have this updated before dispatch.
You will be provided with a tracking number via email. Please refer to this for all recent updates on your package.
For orders outside of Australia you may experience import taxes or customs.
These are to be covered by the customer.
We are not liable for any parcels that have been lost or stolen. Please contact Australia post for more information.
For all orders please allow extra time for delays. All shipping couriers are experiencing delays due to COVID-19 and unfortunately this is out of our control.